Privacy Policy
Wavex Technical Services LLC · Last updated: 16 October 2026
This notice explains the information involved when you use wavex.ae or contact Wavex about renovation, technical services or manpower requirements. Wavex Technical Services LLC is based at 2107, Iris Bay Tower, Business Bay, Dubai, UAE.
For questions about your information, email info@wavex.ae or call +971 50 725 0215.
Information You Provide and How It Is Used
The quotation form asks for your name, phone number, project location, required service and project details. An email address is optional. If you contact us by email or WhatsApp, your message may also include photographs, drawings, quantities, access requirements or other details you choose to provide.
This information supports your enquiry: responding to questions, assessing the requested scope, discussing access and schedules, preparing quotations and coordinating work you request. Please provide only information relevant to the enquiry. Do not send identity documents, payment-card details or other sensitive records through a general enquiry unless a specific need and suitable submission method have been agreed.
WhatsApp, Maps and Embedded Content
The contact-page form prepares an enquiry for WhatsApp. When you continue to WhatsApp and send the message, the details you include are shared with Wavex through that service. WhatsApp processes information under its own terms and privacy notice.
The contact page embeds Google Maps. Loading or interacting with maps, videos or other embedded content may allow the relevant provider to receive technical information such as your IP address and browser details. These services have their own privacy and cookie practices. You can contact Wavex by phone or email if you prefer not to use WhatsApp or the embedded map.
Cookies and Technical Information
The website and third-party services it loads may use cookies, local storage and technical information to support site functions, security and usage measurement. Technical information may include an IP address, browser type, device information and pages requested.
You can manage cookies through your browser settings and any consent controls displayed on the website. Blocking cookies or external content can affect some features. Browser settings apply separately to third-party websites or applications you open from Wavex links. Contact us if you need clarification about a particular website feature or tracking service.
Access to Enquiry Information
Enquiry information is used by Wavex personnel handling customer communication, quotations and the services you request. Relevant details may need to be shared with people coordinating or carrying out an agreed service, such as the project location and access arrangements.
Website hosting, email, messaging and other service providers may process information as part of delivering those channels. The providers involved depend on how you contact us and the service being arranged. Ask Wavex if you need details about the recipients of information relating to your enquiry.
Storage and Service Providers
Information relating to an enquiry may be held in the website systems, email accounts, messaging services and business records used to handle it. Storage locations and processing arrangements depend on the relevant providers and communication channel.
For information about the storage locations or handling of a specific enquiry, contact info@wavex.ae. WhatsApp, Google and other external services also provide their own privacy information.
Retention and Deletion Requests
The relevant retention period depends on the enquiry, any resulting service, and applicable business or legal recordkeeping requirements. A quotation enquiry and records relating to completed work may have different retention needs.
You can ask Wavex to confirm the retention of information relating to your enquiry or request deletion of information that is no longer needed. Some records may need to be retained to meet a legal obligation or address an outstanding contractual matter or claim. Contact us to discuss the records concerned.
Sending Information Safely
No website, email or messaging service can guarantee absolute security. Share only the information needed for your request and check that you are using the Wavex contact details shown on this page.
If a project requires confidential drawings, identity documents or other sensitive material, first ask Wavex to confirm the purpose and an appropriate way to provide them. If you believe information has been sent to the wrong recipient or accessed without permission, contact us promptly with the relevant details.
Questions and Requests About Your Information
Depending on the applicable law and circumstances, you may have rights to request information about processing, access to your personal information, correction, deletion, or restriction of certain uses. Where processing relies on consent, you may be able to withdraw that consent. Legal exceptions and recordkeeping requirements may apply.
Email info@wavex.ae with a description of your request and enough information to identify the enquiry concerned. Reasonable identity verification may be needed before disclosing or changing personal information. Do not attach identity documents unless Wavex confirms that they are needed and explains a suitable submission method.
Links to Other Websites
Wavex links to external websites and applications, including social media and messaging services. Their privacy notices apply when you use them. Wavex does not control the content or data-handling practices of those external services.
Review the relevant provider’s notice before providing information or using an external feature.
Legal Requests, Updates and Contact
Disclosure or retention of information may be required by applicable law or a lawful request from a competent authority. Requests concerning a particular record can be discussed with Wavex using the contact details below.
Updates to this notice will be published on this page with a revised update date.
Wavex Technical Services LLC
2107, Iris Bay Tower, Business Bay, Dubai, UAE
Email: info@wavex.ae
Phone: +971 50 725 0215